Sains Malaysiana 53(7)(2024): 1703-1713

http://doi.org/10.17576/jsm-2024-5307-17

Mediating Effects in the Structural Equation Model of Malaysian Public Service Competitiveness

(Kesan Pengantaraan dalam Model Persamaan Struktur Daya Saing Perkhidmatan Awam Malaysia)

SYAHRUL IDZUAN MOHAMAD*, NUR RIZA MOHD SURADI & FARIDATULAZNA AHMAD SHAHABUDDIN

 Department of Mathematical Sciences, Faculty of Science & Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia

Diserahkan: 3 Januari 2024/Diterima: 31 Mei 2024

Abstract

These days, public service performance is determined by competitiveness. Due to a prolonged period of stagnation, Malaysia's competitive performance is at a critical level. The public service is therefore under pressure to demonstrate that all policies and programs are highly valued. This study aims to determine the primary variables influencing the ability of Malaysia's public services to compete. Data were acquired through surveys completed by 373 respondents from 26 ministries. The relationships between talent management, human capital, and competitiveness were analysed using structural equation modelling. The results indicate a significant and positive relationship between talent management and competitiveness, with human capital serving as a significant partial mediator. This study highlights the direct importance of talent management for public services competitiveness and its indirect impact through human capital. These insights can assist policymakers in developing a strategic framework to keep the Malaysian public service competitive.

Keywords: Competitiveness; human capital; mediator; structural equation modeling; talent management

Abstrak

Hari ini, prestasi perkhidmatan awam ditentukan oleh daya saing. Disebabkan oleh tempoh genangan yang berpanjangan, prestasi daya saing Malaysia berada pada tahap kritikal. Justeru, perkhidmatan awam berada di bawah tekanan untuk menunjukkan bahawa semua dasar dan program sangat dihargai di mata orang ramai. Penyelidikan ini bertujuan untuk menentukan pemboleh ubah utama yang mempengaruhi keupayaan perkhidmatan awam Malaysia untuk bersaing. Seramai 373 responden daripada 26 kementerian telah diberikan borang soal selidik untuk dilengkapkan bagi mengumpul data. Pemodelan persamaan struktur dilakukan untuk menganalisis hubungan antara pengurusan bakat, modal insan dan daya saing. Hasil analisis menunjukkan terdapat hubungan yang signifikan dan positif antara pengurusan bakat, daya saing dan modal insan dengan modal insan merupakan pengantara separa yang signifikan terhadap hubungan antara pengurusan bakat dan daya saing perkhidmatan awam. Secara keseluruhannya, kajian ini menunjukkan kepentingan pengurusan bakat secara langsung terhadap prestasi kompetitif perkhidmatan awam dan secara tidak langsung melalui modal insan. Keputusan ini dijangka memberi manfaat kepada penggubal dasar dalam membangunkan rangka kerja strategik bagi memastikan perkhidmatan awam Malaysia kekal berdaya saing.

Kata kunci: Daya saing; modal insan; pemodelan persamaan struktur; pengantara; pengurusan bakat

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*Pengarang untuk surat-menyurat; email: idzuan@kuskop.gov.my